How do I return an item?

Refund/Return Policy:

Packing slip must accompany returns.

We accept returns for exchange or refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way

• within 30 calendar days of the delivery date.

• must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Customer is responsible for shipping costs if return is for Convenience.

Gallery of World Accents

13349 Lakeshore Drive

Clearlake, CA 95422

Customer Service Phone 415.729.1139